Delivery Information

Delivery will be scheduled against receipt of cleared funds through any of our payment channels. 
We will endeavour to deliver your goods within 5 - 7 working days following the reciept of cleared funds. Where this is not possible we will advise you of the earliest date for delivery. If this is not acceptable you have the right to cancel under 2 above 
You shall be responsible for making all necessary arrangements to take delivery of the goods. 
Home deliveries are generally made between 8.00 a.m.. and 6.00 p.m.. Monday to Friday
Goods may be delivered direct from our suppliers, who operate 1 Man delivery vehicles to keep costs as low as possible. 
Delivery drivers will deliver to the door, kerb or nearest accessible location. Drivers cannot take items upstairs or into dangerous or unsafe locations. Please ensure help is available for heavy or awkward deliveries.  
When your delivery arrives we ask that you check that all goods ordered are delivered and that any shortages are advised to us immediately. Do not sign for goods not delivered. Please conduct a visual inspection of your order to check for any obvious damages. You are not expected to unpack every item on delivery but do not accept any goods which appear from the packaging etc to be liable to be damaged on later inspection, email photos to us if possible, if in any doubt.
Once your goods have been delivered you become responsible for them.
You must notify us as soon as practically possible of any damages, faults or missing items. We will organise collection and replacements as soon as practicably possible.